Consultations
Holistic Horse Bodyworks offers free 15 minute saddle fitting and equine bodywork and horse massage consultations. To schedule a consultation, please complete and submit the Saddle Fitting Consultation Request Form or the Equine Bodywork Consultation Request Form as applicable. You will be contacted shortly thereafter to arrange an appointment for your free consultation. Please read the Consultation Policy and Procedures below prior to submitting your request.
Can I consult with Holistic Horse Bodyworks about a matter related to equine bodywork or saddle fitting?
At Holistic Horse Bodyworks (HHBW), we offer free, 15 minute telephone consultations on any matter related to equine bodywork and horse massage or saddle fitting.
What if I have a question about saddle reflocking, tack repair, horse and house sitting or another issue or I simply want to make an appointment for bodywork or a saddle fitting?
Feel free to call us at (503) 867-1023 or send us an email. You are not required to have a 15 minute consultation prior to making an appointment.
How do I schedule a free consultation regarding equine bodywork or saddle fitting?
Consultation with Ilene Nessenson, Owner, Holistic Horse Bodyworks is by appointment only. Please complete and submit the Saddle Fitting Consultation Request Form or the Equine Bodywork Consultation Request Form as applicable. You will then be contacted to set up an appointment. If you do not have access to computer, you may call us at (503) 867-1023 to schedule a consultation appointment. Ilene has a limited number of free consultation appointments each week. Therefore, your consultation appointment will typically be scheduled a few days after you submit your form or call to schedule a consultation. If you have a matter that requires immediate attention, please email Ilene or call her directly at (503) 867-1023.
What information will I need to have available during the consultation?
Please have your horse’s breed, gender, discipline, riding/training schedule, age, medical history, feed and supplement type(s) and dosage(s), last farrier appointment date and saddle type available.
Will my information be kept confidential?
Yes. The information you provide to HHBW will be kept completely confidential.
What happens if my free consultation takes longer than 15 minutes?
Because HHBW typically schedules consultations back-to-back, Ilene generally cannot talk longer than 15 minutes during your consultation. However, Ilene finds that 15 minutes is typically sufficient to answer your initial questions and determine whether HHBW can assist you.
Can I fax or email information in addition to the intake form for my consultation?
Please do not fax or email documents or other information in advance of your consultation.
What isn’t included in the free consultation?
Ilene does not review documents such as medical records, pictures, emails, websites, advertisements, letters or other correspondence prior or during the initial consultation. When such review or research appears necessary or advisable, Ilene will do so during or prior to your first appointment at her sole option.
What can I expect during my free consultation?
Ilene will call you at the designated time and phone number you provided and ask questions about the information you have provided. (To make the most of your consultation, please try to keep your questions and descriptions as focused as possible). During the consultation, she asks that you be reasonably free of distractions and that you be available to talk when she calls. If there is another person with pertinent information about your horse such as your spouse, trainer etc., please directly include them in the call rather than having them ask questions in the background. We understand that consultations by cell phone are often necessary, but please try to be in a location where you have reliable reception. If Ilene cannot complete the consultation due to poor cell phone reception, interruptions or other reasons, the call may have to be terminated. If you choose to reschedule a terminated call, a rescheduling fee of $25 will apply.
What will be the outcome of my free consultation?
If it is possible to answer your question during the consultation, Ilene will happily do so. f HHBW can further assist you with your horse related bodywork or saddle fitting matter, Ilene will make an initial appointment for you and your horse. (Generally, the owner or rider is required to be present during the initial appointment). If HHBW cannot assist you, Ilene will try to provide you with alternatives.
If HHBW refers me to someone else for assistance, will HHBW get a referral fee?
No. HHBW does not accept or charge referral fees.
What if I need follow up advice after my free consultation?
Please email or call us. If your question is very simple in nature and can be answered with a quick email or phone call, you will likely receive an email or phone call in response. For more detailed questions, we will suggest you schedule an equine bodywork or saddle fitting appointment or schedule a paid consultation appointment.
What if I need to reschedule my free consultation?
If you call or email at least 24 hours in advance to reschedule your consultation, we will be happy to reschedule your consultation at no charge. If you miss your consultation or call us less than 24 hours in advance to reschedule your consultation, a rescheduling fee of $25 will apply. If we charge a rescheduling fee, you will receive an invoice from HHBW and must pay the rescheduling fee 24 hours prior to the start of your new appointment.
What if I am late for my free consultation?
If you are not available when Ilene calls at the appointed time, you may call back within the 15 minute time period for the consultation, but your consultation will be conducted in the remaining amount of time available within that 15 minutes. If you call back after the 15 minute window, HHBW will reschedule your consultation and a rescheduling fee of $25 will apply.
Why do you charge to reschedule missed or late consultations?
Ilene has a limited number of consultation appointments available each week and typically has a waiting list for cancellations. When you miss an appointment or do not cancel at least 24 hours in advance, a horse person in need has missed the opportunity to have that appointment.
Can I consult with Holistic Horse Bodyworks about a matter related to equine bodywork or saddle fitting?
At Holistic Horse Bodyworks (HHBW), we offer free, 15 minute telephone consultations on any matter related to equine bodywork and horse massage or saddle fitting.
What if I have a question about saddle reflocking, tack repair, horse and house sitting or another issue or I simply want to make an appointment for bodywork or a saddle fitting?
Feel free to call us at (503) 867-1023 or send us an email. You are not required to have a 15 minute consultation prior to making an appointment.
How do I schedule a free consultation regarding equine bodywork or saddle fitting?
Consultation with Ilene Nessenson, Owner, Holistic Horse Bodyworks is by appointment only. Please complete and submit the Saddle Fitting Consultation Request Form or the Equine Bodywork Consultation Request Form as applicable. You will then be contacted to set up an appointment. If you do not have access to computer, you may call us at (503) 867-1023 to schedule a consultation appointment. Ilene has a limited number of free consultation appointments each week. Therefore, your consultation appointment will typically be scheduled a few days after you submit your form or call to schedule a consultation. If you have a matter that requires immediate attention, please email Ilene or call her directly at (503) 867-1023.
What information will I need to have available during the consultation?
Please have your horse’s breed, gender, discipline, riding/training schedule, age, medical history, feed and supplement type(s) and dosage(s), last farrier appointment date and saddle type available.
Will my information be kept confidential?
Yes. The information you provide to HHBW will be kept completely confidential.
What happens if my free consultation takes longer than 15 minutes?
Because HHBW typically schedules consultations back-to-back, Ilene generally cannot talk longer than 15 minutes during your consultation. However, Ilene finds that 15 minutes is typically sufficient to answer your initial questions and determine whether HHBW can assist you.
Can I fax or email information in addition to the intake form for my consultation?
Please do not fax or email documents or other information in advance of your consultation.
What isn’t included in the free consultation?
Ilene does not review documents such as medical records, pictures, emails, websites, advertisements, letters or other correspondence prior or during the initial consultation. When such review or research appears necessary or advisable, Ilene will do so during or prior to your first appointment at her sole option.
What can I expect during my free consultation?
Ilene will call you at the designated time and phone number you provided and ask questions about the information you have provided. (To make the most of your consultation, please try to keep your questions and descriptions as focused as possible). During the consultation, she asks that you be reasonably free of distractions and that you be available to talk when she calls. If there is another person with pertinent information about your horse such as your spouse, trainer etc., please directly include them in the call rather than having them ask questions in the background. We understand that consultations by cell phone are often necessary, but please try to be in a location where you have reliable reception. If Ilene cannot complete the consultation due to poor cell phone reception, interruptions or other reasons, the call may have to be terminated. If you choose to reschedule a terminated call, a rescheduling fee of $25 will apply.
What will be the outcome of my free consultation?
If it is possible to answer your question during the consultation, Ilene will happily do so. f HHBW can further assist you with your horse related bodywork or saddle fitting matter, Ilene will make an initial appointment for you and your horse. (Generally, the owner or rider is required to be present during the initial appointment). If HHBW cannot assist you, Ilene will try to provide you with alternatives.
If HHBW refers me to someone else for assistance, will HHBW get a referral fee?
No. HHBW does not accept or charge referral fees.
What if I need follow up advice after my free consultation?
Please email or call us. If your question is very simple in nature and can be answered with a quick email or phone call, you will likely receive an email or phone call in response. For more detailed questions, we will suggest you schedule an equine bodywork or saddle fitting appointment or schedule a paid consultation appointment.
What if I need to reschedule my free consultation?
If you call or email at least 24 hours in advance to reschedule your consultation, we will be happy to reschedule your consultation at no charge. If you miss your consultation or call us less than 24 hours in advance to reschedule your consultation, a rescheduling fee of $25 will apply. If we charge a rescheduling fee, you will receive an invoice from HHBW and must pay the rescheduling fee 24 hours prior to the start of your new appointment.
What if I am late for my free consultation?
If you are not available when Ilene calls at the appointed time, you may call back within the 15 minute time period for the consultation, but your consultation will be conducted in the remaining amount of time available within that 15 minutes. If you call back after the 15 minute window, HHBW will reschedule your consultation and a rescheduling fee of $25 will apply.
Why do you charge to reschedule missed or late consultations?
Ilene has a limited number of consultation appointments available each week and typically has a waiting list for cancellations. When you miss an appointment or do not cancel at least 24 hours in advance, a horse person in need has missed the opportunity to have that appointment.
